Terms of Service

Last updated: November 15, 2026

DeviceBuyback.us is run by Expert Phone Repair LLC d/b/a ProFix Phones, 1712 Mineral Spring Ave, North Providence, RI 02904 (“we”). By using this site you agree to these terms.

What we do

• We buy used and new phones, tablets, watches and similar devices for cash. The offer tool gives an instant price based on the answers you give.
• An offer is not a contract. You are never obliged to sell, and we are never obliged to buy until we have checked the device and paid you.
• We hold an offer for 24 hours (14 days for mail-in) from the time you ask for it. After that the price may change.

Inspection and price changes

• We check the device at the counter. If it is not as you described (for example a crack, a replaced part or a battery below what you said), we show you what we found and a new price before you decide. You can take the phone home with no fee.
• We cannot buy a phone that is blacklisted, reported lost or stolen, financed, or locked to someone else’s account.

Payments

• In-store sales are paid in cash at our North Providence store after inspection and photo ID. Rhode Island law requires us to record the ID of every seller.
• You confirm that you own the device or have the right to sell it. We report devices we believe are stolen to the police.

Selling by mail (ship-in)

• You pay to ship the phone to us unless we tell you otherwise in writing. We do not provide prepaid labels at this time.
• Your offer is held for 14 days from the day you request it. If we have not received the phone by then, the offer may change or expire.
• Before we pay, we check the phone: IMEI / blacklist status, and that iCloud (Find My) and Google lock are off. A phone that is blacklisted, reported lost or stolen, or locked to someone else’s account cannot be bought. We will contact you.
• If the phone is not as you described, we send you a revised offer. You may accept it or ask for the phone back. If you decline, we send the phone back; return shipping is paid by you.
• If the phone matches your description, we mail a check for the offered amount within 2 business days of inspection, to the address you gave us.
• The check is made out to the name on your photo ID and mailed to your ID address (unless we approve another address). Please deposit it within 90 days. If it has not arrived 10 business days after we mailed it, tell us: we stop that check and send you a new one.
• By requesting a mail-in sale you confirm that you own the phone or have the right to sell it, that it is not financed or reported lost or stolen, and that you have turned off Find My / Google lock and erased your data. You are responsible for erasing your data; we also reset phones we buy.
• We report phones we believe to be stolen to the police. Tracking numbers and your contact details are used only to complete this sale.
• We are not responsible for a package lost or damaged in transit. Consider tracking and insurance.

Shipping

• Devices must be packaged securely, with the offer ID on a note inside the box.

Liability

The site and the offers are provided as they are. Our liability for any claim about an offer is limited to the price of the device in question. Rhode Island law applies.

Contact

Expert Phone Repair LLC d/b/a ProFix Phones
1712 Mineral Spring Ave, North Providence, RI 02904
(401) 422-4042 · info@devicebuyback.us